Interpersonal Workplace Conflict

When Titans Tussle, Organizations Fall

When leaders don’t get along, your entire organization suffers. Perhaps you hoped they’d work it out, or maybeyou tried a sit-down chat with them. But they still struggle to communicate and work together. Their issues affect the people around them and threaten key outcomes. These are among your best mission-critical people, but the organization may stumble if they don’t work it out.

“Working with Chris has been a real pleasure. He has a unique ability to facilitate communication with individuals in high-tension situations in a way that develops understanding, mutual empathy, and trust. I would recommend him to any organizational leader faced with challenges with interpersonal relationships within teams.”
Kevin G. Billingsley, MD, Division Chief, Surgical Oncology, Oregon Health & Science University

“Chris, I just wanted to say thank you for getting us to this point. It’s been a good process, and I appreciate what you’ve done for us.”
Peter McGarry, Vice President, PacificSource Health Plans Provider Network

“I came to In-Accord because of an emotionally draining and ongoing conflict with a coworker. I hoped for success but wondered if substantial gains could be made in such a highly charged situation. Chris’s masterful handling of the situation helped us to create a plan together, which greatly reduced animosity and increased compassion and support for each other. I would trust him with any situation requiring calm mentorship and thoughtful guidance.”
Educational Services Employee

High Stakes Discord

You keep hoping that it won’t get worse between these employees. The tension and distraction are bad enough. But there are also real risks to your organization when employees get bogged down by conflict. You might already measure the costs in lost opportunities, missed deadlines, a fumbled presentation, lost productivity, unwanted publicity, a potential lawsuit…it can be a lengthy list. You’ve listened to your employees’ concerns and intervened when you could. You may have decreed it’s time to get along and get back to work. But despite your best efforts, clashes continue, feelings smolder, and damages climb.

“I have been a client of In-Accord’s services, both as an HR professional and as a participant in a mediation event. These are often very sensitive circumstances with great potential for job loss and litigation. I found their services to be compassionately handled and the to-do-list practical from initial contact through follow-up. If working together is at all possible, In-Accord’s approach to mediation services will chart a course towards resolution.”

Colleen Storms, Financial Manager, Longview Housing Authority

“Chris has helped us get to a sense of collaboration and teamwork that we have spent 10 years aspiring toward and not achieving. I appreciate his efforts and finesse, and expect that we will want to use his services again.”

Dr. Tony Gay, M.D Columbia Gorge Family Medicine

“Chris was instrumental in helping our employees resolve issues that were preventing them from working as a team. He was able to mediate a resolution that will help all involved to work together. Columbia River Inter-Tribal Fish Commission was very satisfied with Chris’s work performance with our staff. He was able to work with the individuals to help them come to a resolution and reduce hard feelings for each other. Chris created a good atmosphere in which they were able to come together and discuss their issues. The involved employees stated that they appreciated his efforts and thank him for the work he did.”
Deanna Jim-Juarez, Human Resources Manager, Columbia River Inter-Tribal Fish Commission