Interpersonal Workplace Conflict

When Titans Tussle, Organizations Fall

When the relationship between leaders sours, your entire organization suffers. Perhaps you hoped they’d work it out themselves or you tried a sit down chat on your own. But they still struggle to communicate and work together. Their issues effect important people around them and threaten key outcomes. These are among your best, mission-critical people but if they don’t work it out, the organization may stumble.

“Working with Chris has been a real pleasure. He has a unique ability to facilitate communication with individuals in high tension situations in a way that develops understanding, mutual empathy, and trust. I would recommend him to any organizational leader faced with challenges with interpersonal relationships within teams.”
Kevin G. Billingsley MD, Division Chief, Oregon Health & Science University, Surgical Oncology

“Chris, I just wanted to say thank you for getting us to this point. It’s been a good process and I appreciate what you’ve done for us.”
Peter McGarry, Vice President Provider Network PacificSource Health Plans

“I came to In-Accord because of an emotionally draining and ongoing conflict with a co-worker. I hoped for success, but wondered if substantial gains could be made in such a highly charged situation. Chris’ masterful handling of the situation helped us to create a plan together which greatly reduced animosity and increased compassion and support for each other. I would trust him with any situation requiring calm mentorship and thoughtful guidance.”
Educational Services Employee

High Stakes Discord

It can’t get any worse between these folks, can it? The tension and distraction are bad enough. But there are also real risks to your organization when employees at any level get bogged down by conflict. You might already be measuring these costs in lost opportunities, missed deadlines, a botched group presentation, lost productivity, unwanted publicity, a potential lawsuit… it can be a lengthy list. You’ve listened to their concerns and intervened when you could. You may have decreed it’s time to get along and get back to work. But despite your best efforts the clashes continue, feelings smolder and the damages climb.

“I have been a client of In-Accord’s services both as an HR professional and as a participant in a mediation event. These are often very sensitive circumstances with great potential for job loss and litigation. I found their services to be compassionately handled and the to-do-list practical from initial contact through follow-up. If working together is at all possible, In-Accord’s approach to mediation services will chart a course towards resolution.”

Colleen Storms, Financial Manager, Longview Housing Authority

“Chris has helped us get to a sense of collaboration and teamwork that we have spent 10 years aspiring toward and not achieving. I appreciate his efforts and finesse, and expect that we will want to use his services again.”

Dr. Tony Gay, M.D Columbia Gorge Family Medicine

“Chris was instrumental in helping our employees resolve issues that were preventing them from working as a team. He was able to mediate a resolution that will help all involved to work together.

Columbia River Inter-Tribal Fish Commission was very satisfied with Chris’s work performance with our staff. He was able to work with the individuals to help them come to a resolution and reduce hard feelings for each other. . Chris created a good atmosphere in which they were able to come together and discuss their issues.. The involved employees stated that they appreciated his efforts and thank him for the work he did.”
Deanna Jim-Juarez, Human Resources Manager, Columbia River Inter-Tribal Fish Commission